Operations

    Operational Risk Scoring

    Scores operational risks by likelihood and impact on a configurable scale, computes a composite risk priority number, and generates a heat map. Supports risk categorization, mitigation tracking, and residual risk assessment.

    Operations - Operational Risk Scoring.xlsx

    Excel (.xlsx) — No macros — Works in Excel, Google Sheets, LibreOffice

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    What This Spreadsheet Solves

    • Risks identified informally but never scored or prioritized systematically
    • No standard framework for comparing risks across categories
    • Mitigation efforts not tracked against their effect on residual risk
    • Stakeholders lack a visual summary of the organization's risk profile
    • High-impact low-probability risks being overlooked in favor of frequent minor issues

    Who This Is For

    • Operations managers building risk registers
    • Risk and compliance officers conducting assessments
    • Project managers identifying and mitigating project risks
    • Executive teams reviewing organizational risk dashboards

    Inputs

    • textRisk description
    • #Likelihood score (1-5)
    • #Impact score (1-5)
    • textRisk category
    • textMitigation action
    • %Mitigation effectiveness

    Outputs

    • Risk priority number (likelihood x impact)
    • Risk ranking by priority
    • Heat map (likelihood vs. impact matrix)
    • Residual risk score after mitigation
    • Category-level risk summary

    How Calculations Work

    Each risk is scored on likelihood (1-5) and impact (1-5). The product gives the risk priority number (RPN) on a 1-25 scale. Risks are ranked by RPN. A heat map plots all risks on a 5x5 grid. When mitigation actions are entered, the effectiveness percentage reduces the RPN to produce a residual risk score. Category-level aggregation shows which areas carry the most total risk.

    Example Use Case

    Scenario: An operations team identifies 12 risks across supply chain, IT, and personnel categories. The top risk is 'single supplier dependency' with likelihood 4 and impact 5.

    Result: Single supplier dependency: RPN 20 (critical). After 60% effective mitigation (dual-sourcing plan): residual RPN 8 (moderate). Category summary: supply chain carries 45% of total organizational risk.

    What You Get — 5 Sheets

    READMERisk scoring methodology, scale definitions for likelihood and impact, and guidance on mitigation effectiveness estimation.
    INPUTRisk register with description, likelihood, impact, category, mitigation action, and effectiveness for each risk.
    LOGICComputes RPN, applies mitigation discounts, ranks risks, aggregates by category, and generates heat map coordinates.
    OUTPUTRanked risk register, 5x5 heat map, category risk pie chart, and before/after mitigation comparison.
    CONFIGScale definitions (1-5 labels), RPN severity thresholds (low/medium/high/critical), and category taxonomy.

    Technical Details

    File Format:.xlsx (Open XML)
    Macros:None — pure formulas
    Compatibility:Excel 2016+, Google Sheets, LibreOffice
    Input Cells:Clearly marked with blue background
    Formulas:All outputs are live Excel formulas
    Protection:LOGIC sheet formulas protected, INPUT cells editable

    Frequently Asked Questions

    How do I estimate likelihood on a 1-5 scale?

    1 = rare (less than 5% chance per year), 2 = unlikely (5-20%), 3 = possible (20-50%), 4 = likely (50-80%), 5 = almost certain (above 80%). Calibrate to your organization's experience.

    What RPN threshold is considered critical?

    Default: 1-5 low, 6-10 moderate, 11-15 high, 16-25 critical. Adjust thresholds in CONFIG based on your risk appetite.

    How do I estimate mitigation effectiveness?

    Estimate the percentage reduction in either likelihood or impact. A backup generator mitigates 80% of power outage impact but does not change likelihood.

    Should I score inherent or residual risk first?

    Score inherent risk (without mitigations) first. Then add mitigations to see residual risk. This shows the value of your mitigation investments.

    How often should the risk register be updated?

    Quarterly for stable operations. Monthly during major projects or organizational changes. After any significant incident.

    Download Operational Risk Scoring

    Ready to use immediately. Enter your data in the INPUT sheet, see results in OUTPUT.