HR & People

    Employee Productivity Index

    Measures employee productivity by computing an output-to-cost ratio for each person and department. Ranks employees by productivity index and calculates cost per unit of output to identify efficiency gaps and high performers.

    HR - Employee Productivity Index.xlsx

    Excel (.xlsx) — No macros — Works in Excel, Google Sheets, LibreOffice

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    What This Spreadsheet Solves

    • No quantitative measure of individual or team productivity
    • Cannot identify high performers vs. underperformers objectively
    • Cost per unit of output is unknown across departments
    • Productivity comparisons between teams use inconsistent metrics
    • No baseline to measure the impact of process improvements

    Who This Is For

    • HR analysts building performance dashboards
    • Operations managers tracking team output
    • Department heads justifying resource requests
    • Executives benchmarking departmental efficiency

    Inputs

    • textEmployee Name / ID
    • textDepartment
    • #Output Units (Tasks, Revenue, Widgets, etc.)
    • $Fully Loaded Employee Cost
    • #Hours Worked

    Outputs

    • Productivity index (output / cost)
    • Cost per unit of output
    • Output per hour
    • Department average productivity index
    • Employee ranking by productivity
    • Variance from department average

    How Calculations Work

    The productivity index is Output Units / Fully Loaded Cost, normalized to a per-$1,000 basis for readability. Cost per unit is the inverse: Cost / Output Units. Output per hour is Output / Hours. Each employee is compared to their department average to compute a variance percentage. Rankings are generated per department and company-wide.

    Example Use Case

    Scenario: Three support agents: Agent A handles 450 tickets/month ($6,500 cost), Agent B handles 380 tickets ($6,200 cost), Agent C handles 520 tickets ($7,000 cost).

    Result: Productivity index: A = 69.2, B = 61.3, C = 74.3 (tickets per $1,000). Cost per ticket: A = $14.44, B = $16.32, C = $13.46. Agent C ranks #1. Agent B is 11% below department average.

    What You Get — 5 Sheets

    READMEDefines the productivity index, explains how to choose output units, and describes the ranking methodology.
    INPUTOne row per employee with output count, cost, hours, and department.
    LOGICComputes productivity index, cost per unit, output per hour, department averages, and variance.
    OUTPUTEmployee ranking table, department comparison, and variance highlights.
    CONFIGOutput unit label, normalization base ($1,000 default), and variance threshold for flagging.

    Technical Details

    File Format:.xlsx (Open XML)
    Macros:None — pure formulas
    Compatibility:Excel 2016+, Google Sheets, LibreOffice
    Input Cells:Clearly marked with blue background
    Formulas:All outputs are live Excel formulas
    Protection:LOGIC sheet formulas protected, INPUT cells editable

    Frequently Asked Questions

    What should I use as the output unit?

    Use the primary measurable output for each role: tickets resolved, revenue generated, units produced, projects completed, etc. Keep the unit consistent within a department.

    Can I compare productivity across departments with different output types?

    Not directly. The index is only meaningful when comparing employees with the same output unit. Cross-department comparison requires a common metric like revenue per employee.

    How do I handle employees with multiple responsibilities?

    Use the primary output metric for ranking purposes, or weight multiple outputs into a composite score on the INPUT sheet.

    Is a higher productivity index always better?

    Higher is more efficient, but extremely high values may indicate unsustainable workloads. Pair this metric with quality and satisfaction data.

    How often should I measure productivity?

    Monthly is standard for operational roles. Quarterly works for project-based or strategic roles where output cycles are longer.

    Download Employee Productivity Index

    Ready to use immediately. Enter your data in the INPUT sheet, see results in OUTPUT.